The salon’s owner stated that reason why Lewis was told she could not receive a pedicure due to her weight is because the salon chairs reportedly cost hundreds of dollars to repair if they are damaged due to being overloaded.
Marie Bui, one of the salon’s employees insisted that no one intended to hurt Lewis’ feelings or be offensive to her. Bui went on to explain that in the past another customer had broken a salon chair presumably because of her size, which is why Lewis was turned away.
Lewis isn’t convinced that’s the reason, saying she thinks “those chairs are very sturdy” and believes the salon is just using that as an excuse not to serve her. She suggests that in the future, the salon should alert customers of the weight rule by putting up a visible sign.