Quote(https://localtvwtvr-files-wordpress-com.cdn.ampproject.org/i/s/localtvwtvr.files.wordpress.com/2019/08/promo391460336.jpg?quality=85&strip=all&w=560)
OKLAHOMA CITY - A deaf woman who says she was denied service at an Oklahoma City Burger King is set to sue the fast food restaurant.
Rachel Hollis has hired a legal team to represent her, claiming the restaurant is violating the Americans with Disabilities Act.
"It is too busy, too busy ma'am," a metro Burger King employee can be heard saying to Rachel Hollis in video of her visit to the drive-thru.
"It was like I was nobody," Rachel Hollis said.
Hollis, her attorney Cameron Spradling, and the Oklahoma Disability Law Center say the excuse was both unacceptable and illegal.
"You can't make them do something different in order to get those services," Joy Turner from the Oklahoma Disability Law Center said.
They're now starting the process of filing a lawsuit, claiming the restaurant is "failing the deaf community" and ignoring the Americans with Disabilities Act.
Perhaps their most crucial piece of evidence is the video Hollis recorded.
"You see the anger in them because a deaf person has slowed their process down," Attorney Cameron Spradling said.
Hollis goes straight to the drive-thru window and handed the employee her order, which was typed out on her phone.
She is then given a note saying, "I can't do a full order at the window. Too busy" along with a thumbs up.
Meanwhile, another employee calls the police.
"I have a lady that's stuck – sitting in my drive-thru and won't move," the employee tells the 911 dispatcher. "She just pulled up to the window and my drive-thru is all the way wrapped around."
Later, the man motions for Hollis to come inside.
"It has nothing to do with your disability," the employee said. "I have a disability, too."
If this is a multibillion dollar international company how come they do not know better?" Spradling said.
That's exactly what this pending litigation asks, pointing out that this particular location was part of the franchise's "Burger King of Tomorrow" plan.
Through this plan, the restaurant added a "simplified ordering journey."
The letter also mentions the McDonald's across the street, which has a sign telling "customers with speech or hearing difficulties to pull up for assistance."
As for Hollis and her legal team, they're just hoping to serve justice.
"It's complete thoughtlessness," Spradling said.
Burger King told KFOR the employee in the video was fired and that specific restaurant is going through sensitivity training.
https://wtvr.com/2019/08/30/deaf-woman-who-says-burger-king-denied-her-service-to-sue-fast-food-restaurant/
I know I joke a lot on here but one thing that I don't play with are people with disabilities. This is just disgusting. It's not even BK fault because I know they didn't train this cracker to be like this with customers.
The bitch had the nerve to visit the drive-thru? :uhh:
Yea, shell get money for causing a scene. But sounds like a case of overworked, underpaid employees
These companies put nice notices out, but they're not expecting these ppl to really help the disabled. Like the man said, they were worried about production and moving the line
Why didn't sis just go in? :dead:
Why is this deaf heffa going through the drive thru?
she wanted conflict
She just wanted to feel like everyone else for a moment.
I change my order or do an add on all the time at the window so this shouldn't have been a problem.
P
Nah, she was giving them her entire order at the window
Fox said she gon her 6 piece
:nowgorl:
Quote from: The Mad Choke on August 31, 2019, 08:59:17 AM
Fox said she gon her 6 piece
:nowgorl:
byybbybunubunuubbubuunubub
Me and Quee are full
Unlike Fox
:scrumptious:
Maybe sign language should be a requirement for McDonald's employees
:nowgorl:
king said he couldn't do a full order
nothin 2 do wit ha hearin
:hmph:
That Billionaire peen got you hotter than Fox's malfunctioning hearin aid huh?
(https://media.giphy.com/media/Tg7M3dJ2VgTU3TQw9Z/giphy.gif)
n
This story is very interesting. I think I'm more bothered by the fact that they called the damn police on a deaf person.
Quote from: 1996. on August 31, 2019, 10:04:01 AM
n
This story is very interesting. I think I'm more bothered by the fact that they called the damn police on a deaf person.
that bitch was holding up the line
ooh and what if it was one of them ones that u can't pull out of
:fuming:
After reading this I googled the video and it's not as bad as the article made it to be. It had more to do with the size of the order than anything. They COMMONLY tell you to come inside if the order is too big just so they can bust down the drive thru quicker. Fuck Jenna and her white privilege
https://www.youtube.com/watch?v=lrmZTI3RlCQ
Quote from: Marilyn on August 31, 2019, 10:20:19 AM
After reading this I googled the video and it's not as bad as the article made it to be. It had more to do with the size of the order than anything. They COMMONLY tell you to come inside if the order is too big just so they can bust down the drive thru quicker. Fuck Jenna and her white privilege
https://www.youtube.com/watch?v=lrmZTI3RlCQ
BOOM
i knew this smelled like some bullshit. thats why i was defending kings.
. :stressed:
again, he said he couldn't do a full order at the drive-thru come inside, nothin to do wit ya none hearing ass. see... abled ot disabled, white people are fuckin trash. manipulative ass bitch.
Fgffff
Well...
they are both crackers