I watched some of the video and I agree with him. The album is so generic and basic, there's no personality or spark; Anyone could've made this album. She literally sounds bored and uninspired on most of the tracks.
And I'm so sick of the "she was sabotaged" excuse. I think Normani shot herself in the foot and since she demonstrates NO consistency or drive, her label lost motivation to push her too. I think she's gonna get dropped. She's proven to not be worth the headache or investment.