Some of y'all are being too judgemental. It's like you were expecting some Fka Twigs, Lady Gaga level mess?
Pop radio is fickle as fuck and unless you release some super generic track you won't get no play on it. Even big name crossover artists have a hard time getting play on Pop Radio. Urban is much easier to break into and they can build a solid foundation on it. Plus I'm sure they'll have a range of crossover records later on in the future. Summer just started. Nobody wants to hear a Norah Jones mess right now.
I like my quality too or whatever but yall need to realize the days of major breakthrough artists are pretty much done.