"a quick smile or a brief conversation"
people are so entitled. No one owes you a smile or a brief conversation because you decided to approach them in an airport lounge.
That lady should have read the room. People go to airport lounges to tune out and decompress.
And the way she tried to make it a black/white thing. as if being in the delta lounge is some kind of seat at the table and imply that a black ATL housewife should have been nicer.
She says she was so excited to support her but then rushed to the internet to diminish their talent and question their "heart'".