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[ATLien]

https://youtube.com/watch?v=WAbhBDF9FKk

An unnamed American Airlines agent at Dallas-Fort Worth Airport is being applauded on social media for his calm demeanor after coming face to face with a woman who apparently cursed at a flight attendant during a mask dispute.

The incident was caught on video — it was posted on Twitter — and shows the agent speaking to the woman.

"Second of all, you called my employee a b----, completely uncalled for and inappropriate," the agent said. "We don't tolerate that crap with us at all."

He told the woman that she was no longer welcome to fly American.

"You can find another carrier to fly," he said. "I'd suggest Spirit."

[CHOKE]

This pleading as her flight departs

[ATLien]

This pleading as her flight departs

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[penny.]

Can I tell you what happened?

nmxndndnddndnndnndd

This soft, remorseful voice

[ATLien]

Can I tell you what happened?

nmxndndnddndnndnndd

This soft, remorseful voice

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[b7]

Gshdhhdjdndndnd not suggesting spirit airlines