I wonder what came first - the entitled black customers or the demanding rules? I think many Black people go into business not necessarily to provide great service or offer an amazing product, but rather to gain freedom from corporate America. Because of this, they have very little patience with customers, as it feels like they are back to being someone's employee. They don't improve because they don't value feedback and opinions. How many black-owned businesses do you see responding on Google or Yelp?
Now, about black consumers. I work in travel, and my business slowed down greatly at the beginning of the pandemic. I started driving for DoorDash on the side. The first thing I learned was how cheap and entitled black customers can be. I hated to admit that these stereotypes were true. Every time there were special instructions and no tip, they were black. The black people who tipped were around 20 percent, and even then, it was in small amounts. I have spent my entire life arguing that black people not tipping is not true, but sadly, it is.
