Listen, Kristal is never gonna pop.
For one, she looks and sounds a little too much like Beyonce, and no one wants a Bey clone.
#2, her solo material that she released with or without Tyrese was the fuck awful.
#3, her pen game and ear for music is probably atrocious cause if you're in the studio recording over 100 songs with June's and NONE of them can stick and y'all are doing all these covers when u perform and singing the damn National Anthem on a 15 minute set, yeah, how much talent do u really have if the songs ain't hitting? Nowadays, the whole machine working behind the artist aint gonna cut it. The artist gotta grind and put in the work and make the hits, and then the studio will support.
And #4, the bitch is lazy and makes poor decisions. Like has been said, Kristal could've used other platforms to promote herself, social media being one. YouTube and the like. Put out some good material and who knows, maybe she could've gotten signed like Tinashe did. U were in a group Richgirl that flopped and for some reason, u felt a group put together by Kelly Fucking Rowland would be ur rise to fame? Bitch please. Who's to say if she wasn't tied to JD that some opportunity wouldnt have come up since 2016 for her to propel her solo career? But now she's stuck and won't leave this dead ass group. Sighs...if she was single, I would've maybe told her to hook up with Vincent Herbert for a record deal but her husband ain't doing shit for her career and is also probably responsible for burning many bridges in the industry too. So welp! Good luck 2 ya!