still watching the video...but by looking at her/her mom etc
her reaction could speak to cultural differences
like lil sis said, most African Americans believe in shaving the boys head and perming/straightening the girl's head. which would explain why he probably said to himself "my boys need to look 'fresh'" and cut it off
but then u have this woman who's family clearly is at the very least, highly admixed...I think they may feel a lot differently about cutting hair to be really honest. she genuinely seems upset that it was done.
If you notice, white women LOVE seeing their black kids' hair grow. Look at Heidi Klum. Her kids have kinky hair and she loves it and lets it grow, and even saved it in little baggies to hold on to whatever she cut. But then we had a BLACK woman to come behind her and say "who the fuck wants to save that mess?

" and got her ass chewed out by other black people who probably secretly think the same way but was upset someone said it and embarrassed us. if we're keeping it ALL the way 100.