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[Annie]

you should have just said.  OK got it for next time

I understand your point and will contact you sooner if I have any doubts. Thank you for your advice and see you on Monday.

[Scott.]

Bentley shut the fuck up.

[Lane Bryant Jumpsuit]

So yeah you should've contacted her to say you couldn't find the email.
If the company has rules that all consumers should get a reply the same day she is kinda right.. She assumed you would contact the consumer because of the note. It might be better next time to apologize and keep it moving.

and guess what the email we have on file keeps bouncing back saying non deliverable
so we have to wait untill the customer calls back  she was right that the customer needs to be contacted but wrong about me not following up and  wrong for not explaining how we handle it

[GRAND]

"As my training allows"

ZBXVXVXVVX


Jesus you're a terrible worker

[Lane Bryant Jumpsuit]

Hmmmm....
Nah FCK this white bitch.
I definitely sense aggressive undertones in the email.

Never let someone dig into you like that. Assert yourself and stand your ground. Also perform better as well, to prevent future happenings.

But remember Lew, as long as your output is a reflection of work ethic and it's GOOD. Keep lighting this petty bitch up. The next time you ask her a question, GRILL her mothafckn ass until she can't stand it and DOCUMENT the interaction.

That's exactly how you make whores like this gag. You document EVERY interaction with a customer AND other employees. Cause there will be a time you need receipts.

Proud of you getting a professional job!

I agree here lol
Sometimes its cool to let things slide but shes reporting on how i work based on a 1 off case that is weird
while shes assigning other stuff to me that i handle like  a boss
and since we emailing the lead super she needs it from both ends
but the reciepts speak for themselves i have over the amount for successfully closed orders dont come for me bitch

[Whirlwind]

So yeah you should've contacted her to say you couldn't find the email.
If the company has rules that all consumers should get a reply the same day she is kinda right.. She assumed you would contact the consumer because of the note. It might be better next time to apologize and keep it moving.

[Lane Bryant Jumpsuit]

"As my training allows"

ZBXVXVXVVX


Jesus you're a terrible worker

Actually for us never being trained for offline working of orders im doing fabulous bitch

[Lane Bryant Jumpsuit]

you should have just said.  OK got it for next time

I understand your point and will contact you sooner if I have any doubts. Thank you for your advice and see you on Monday.

this is on some yes sir masssa boss mess
i aint wit it

[Lane Bryant Jumpsuit]

She actually doesn't sound rude at all. This is just you being an extra asshole again, like at that dealership. Take responsibility hun.

this isnt comparable to the dealership

it is in the sense that ur WRONG in both situations but choose to place the blame on someone else

how was i wrong request could not be completed due to insufficient contact info no phone no valid email no order
no previous account contact info

its a situation where you just have to ride it out and wait untill they contact us again

not send emails to supervisors about how im not following up properly

[Vonc2002]

you should have just said.  OK got it for next time

I understand your point and will contact you sooner if I have any doubts. Thank you for your advice and see you on Monday.

this is on some yes sir masssa boss mess
i aint wit it

What an idiot

[Lane Bryant Jumpsuit]

vonc do you think my email to her was overkill?

[brocka4life]

If you're going to be smart in an email, the ultimate comeback is one that is grammatically correct and uses proper sentence structure. It just adds to the level of professionalism.

I'm all for standing your ground but you should've first owned up to what you dropped the ball on. Then you could have explained the situation a little better. This just came off very defensive.

[GRAND]

"As my training allows"

ZBXVXVXVVX


Jesus you're a terrible worker

Actually for us never being trained for offline working of orders im doing fabulous bitch

it's not that

You just seem like you rely on excuses

If you don't feel like you're trained well enough, waiting to say it in an email addressing your failures looks pathetic

[ssw4919]

If you're going to be smart in an email, the ultimate comeback is one that is grammatically correct and uses proper sentence structure. It just adds to the level of professionalism.

Woo, this read.

[Lane Bryant Jumpsuit]

If you're going to be smart in an email, the ultimate comeback is what that is grammatically correct.

I'm all for standing your ground but you should've first owned up to what you dropped the ball on. Then you could have explained the situation a little better. This just came off very defensive.

Thats her opinion that it was no follow up
i asked her what to do with it and she said contact the customer
when i attempted to do that i could not
so its open ended
and i cant close and open ended request like that without it being resolved somehow and the term for it is "Waiting on Customer"

and this is why her email to me and the supervisor is shady because she is using this issue that cant be resolved right now to claim i dont follow up on my orders assigned to me

I simply explained what happened and that i came to her asking whats the next steps and that she needed to be more clear about what to do with this kind of case

and deborah is i the head of the offline group shes the expers supervisor on this stuff and she was lost as well

i dont mind it coming off defensive though cause i was defending myself against this libel